How quickly do you respond to enquiries?
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We respond to all enquiries the same day — usually within a few hours during working hours. For urgent jobs, calling us directly on 07712 204 054 is always the fastest option.
Are your quotes really free?
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Yes — completely free, no obligation. For major works like boiler installations and bathroom renovations we carry out a survey visit, then provide a free, fixed-price quote. For smaller repairs we can often provide a fixed price over the phone.
We cover all of Norfolk and the wider East Anglia region — Norwich, North Norfolk, King’s Lynn, Great Yarmouth, Broadland, South Norfolk and Breckland. If you’re unsure, just call or text and we’ll confirm.
Do you do emergency callouts?
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We prioritise urgent and emergency jobs wherever possible. Call us directly on 07712 204 054 — leave a voicemail if no answer and we’ll call straight back. Landlords and existing clients get priority response.
What information should I have ready when I call?
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Just a rough idea of what you need and your location. For boiler jobs it helps to know the make and model if possible. For bathrooms, a rough room size and what you’re looking to achieve. We’ll do the rest at the survey stage.